Bezzera Espresso Coffee Machine Service and Repair

We specialise in repairing Bezzera home machines including the Magica, BZ99, Giulia, Mitica, and Strega. If your Bezzera is not operating correctly we are here to help. We have an experienced team of technicians who can test your machine, diagnose the problem, install new parts from our huge inventory of parts, test the machine and get it back to you as quickly as possible.

Common Bezzera problems that we repair

  • Boiler pressure is going beyond 1.5bar or is intermittent: replacement and testing of a new pressure switch.
  • Group head does not release pressure after brewing: refurbishment/replacement of group head valves; rebuild and test the group head.
  • Steam pouring from the top of the machine: replace faulty anti-vacuum or safety valve
  • Intermittent boiler pressure: replace faulty pressure switch
  • No pump pressure: installation of new vibration/rotary pump
  • Machine not heating up: replace blown heating element or replace faulty control board
  • Boiler not filling with water: clean and repair water level probe and/or replace faulty autolevel control microcontroller
  • Water leaking from machine: isolate the leak and replace worn seals, gaskets, o-rings
  • Steam/water taps not closing properly: replace tap seals and/or steam shafts
  • Pressure gauges reading incorrectly: check gauges for calcification and clean; or replace where required
  • Machine "tripping" cicrcuit breaker/RCD: replace insulation-damaged component - switch, element, pump, electrovalve, control board, wiring, thermostat
  • Plus many more...

Fixed price service and repair for Bezzera domestic and office coffee machines

We offer you piece of mind with fixed price servicing on Bezzera domestic and office coffee machines up to 5 years old.

Service Type
What is included
What is not included

Minor Service

(normal service, machine operating correctly just requires normal regular service)


(incl GST)

  • Strip, clean, and flush the brewing group 
  • Install new brewing group service kit
  • Service taps and steam arm
  • Clean all external parts (filter-holder, filter baskets, drip tray, water reservoir,  steam wand, milk frother)
  • Professional descale (where required)
  • Replace level probe (where required)
  • Diagnosis and repair of machine malfunctions
  • Replacement of ancilliary parts and accessories (tank, lids, drip tray, filter-holders, water filters, etc)
  • Replacement of pump
  • Replacement of heating element
  • Replacement of solenoids
  • Replacement of control box
  • Replacement of any other electrical components
  • Replacement of plumbing or other fittings

Major Service/Repair

(machine not operating correctly. Fix problem + normal servicel)


(incl GST)

  • All items included in Minor Service
  • Diagnose and repair machine
  • Replace as required heating element, pump, brew solenoid, control box
  • Replacement of body parts and/or panels
  • Repair of machine structure
  • Repair or replacement of boiler
  • Replacement of ancilliary parts and accessories (tank, lids, drip tray, filter-holders, water filters, etc)

What if my machine is over 5 years old

We will happily quote up your machine on a parts + labour basis as per our normal service charges, you can find these here: Domestic / Office Espresso Coffee Machine Service and Repair

Where are you located?

You can view our service locations here: Service Centres

What are your hours?

You can view opening hours for our service locations here: Service Centres

I live outside of Auckland, can I courier my machine to you for repair?

Yes, absolutely. You can view instructions for sending your machine to us here: Service via freight

I have a question about getting my machine serviced?

Great, we are happy to help, contact one of our service centres listed here: Service Centres